Context. In the post-pandemic era, software professionals resist returning to office routines, favoring the flexibility gained from remote work. Hybrid work structures, then, become popular within software companies, allowing them to choose not to work in the office every day, preserving flexibility, and creating several benefits, including an increase in the support for underrepresented groups in software development. Goal. We investigated how software professionals from underrepresented groups are experiencing post-pandemic hybrid work. In particular, we analyzed the experiences of neurodivergents, LGBTQIA+ individuals, and people with disabilities working in the software industry. Method. We conducted a case study focusing on the underrepresented groups within a well-established South American software company. Results. Hybrid work is preferred by software professionals from underrepresented groups in the post-pandemic era. Advantages include improved focus at home, personalized work setups, and accommodation for health treatments. Concerns arise about isolation and inadequate infrastructure support, highlighting the need for proactive organizational strategies. Conclusions. Hybrid work emerges as a promising strategy for fostering diversity and inclusion in software engineering, addressing past limitations of the traditional office environment.
翻译:背景。在后疫情时代,软件专业人员拒绝回归传统的办公室工作模式,更倾向于远程工作带来的灵活性。因此,混合办公结构在软件公司中逐渐普及,使员工不必每日到岗,既保持了灵活性,又带来了诸多益处,包括加强对软件开发领域弱势群体的支持。目标。我们调查了来自弱势群体的软件专业人员如何体验后疫情时代的混合办公模式。具体而言,我们分析了神经多样性人群、LGBTQIA+群体以及残疾人士在软件行业中的工作体验。方法。我们以一家成熟的南美软件公司为案例,聚焦其中的弱势群体开展研究。结果。在后疫情时代,来自弱势群体的软件专业人员更偏好混合办公模式。其优势包括居家时专注度提升、个性化工作环境设置以及便于安排健康治疗。但也存在对孤立感和基础设施支持不足的担忧,凸显出企业需要采取积极主动的组织策略。结论。混合办公模式成为促进软件工程领域多样性与包容性的可行策略,弥补了传统办公环境以往的不足。