User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in collaboration has been received in professional UX practice, and whether new pain points have arisen. To this end, we conducted a survey (N=114) with UX practitioners at software organizations based in the U.S. to better understand their collaborative practices and tools used throughout the design process. We found that while an increase in collaborative activity enhanced many aspects of UX work, some long-standing challenges -- such as handing off designs to developers -- still persist. Moreover, we observed new challenges emerging from activities enabled by collaborative tools such as design system management. Based on our findings, we discuss how UX practices can improve collaboration moving forward and provide concrete design implications for collaborative UX tools.

翻译：用户体验（UX）在协作实践方面经历了一场革命，得益于那些能够在设计全生命周期内促进快速反馈并与多元化团队持续协作的工具。然而，尚不明确这种协作模式的转变在专业UX实践中是否已被充分接纳，以及是否出现了新的痛点。为此，我们对美国软件组织中的UX从业者开展了一项调查（N=114），以更深入地了解他们在设计过程中使用的协作实践与工具。我们发现，尽管协作活动的增加提升了UX工作的多个方面，但一些长期存在的挑战——例如将设计方案交付给开发人员——仍然存在。此外，我们观察到由协作工具（如设计系统管理）所支持的活动引发了新的挑战。基于研究结果，我们探讨了UX实践如何改进未来的协作，并为协作式UX工具提出了具体的设计启示。