The onset of the COVID-19 pandemic changed the landscape of education and led to increased usage of remote proctoring tools that are designed to monitor students when they take assessments outside the classroom. While prior work has explored students' privacy and security concerns regarding online proctoring tools, the perspective of educators is under explored. Notably, educators are the decision makers in the classrooms and choose which remote proctoring services and the level of observations they deem appropriate. To explore how educators balance the security and privacy of their students with the requirements of remote exams, we sent survey requests to over 3,400 instructors at a large private university that taught online classes during the 2020/21 academic year. We had n=125 responses: 21% of the educators surveyed used online exam proctoring services during the remote learning period, and of those, 35% plan to continue using the tools even when there is a full return to in-person learning. Educators who use exam proctoring services are often comfortable with their monitoring capabilities. However, educators are concerned about students sharing certain types of information with exam proctoring companies, particularly when proctoring services collect identifiable information to validate students' identities. Our results suggest that many educators developed alternative assessments that did not require online proctoring and that those who did use online proctoring services often considered the tradeoffs between the potential risks to student privacy and the utility or necessity of exam proctoring services.
翻译:新冠疫情改变了教育格局,并导致远程监考工具使用增加,这些工具旨在监测学生在课堂外参加考试的情况。虽然先前的研究已探讨过学生对在线监考工具的隐私与安全担忧,但教育工作者的视角尚待深入探究。值得注意的是,教育工作者是课堂中的决策者,他们选择适合的远程监考服务及其观测级别。为探究教育工作者如何平衡学生安全与隐私及远程考试的要求,我们向一所大型私立大学在2020/21学年期间教授在线课程的3400多名教师发送了调查请求。我们共收到n=125份回复:21%的受访教育工作者在远程学习期间使用了在线考试监考服务,其中35%计划在全面恢复线下教学后继续使用这些工具。使用考试监考服务的教育工作者通常对其监控功能感到满意。然而,教育工作者担忧学生与考试监考公司共享某些类型的信息,尤其是当监考服务收集可识别信息以验证学生身份时。我们的研究结果表明,许多教育工作者开发了无需在线监考的替代评估方式,而那些使用在线监考服务的人通常会权衡学生隐私潜在风险与考试监考服务的效用或必要性。