With the increasing popularity of food delivery platforms, it has become pertinent to look into the working conditions of the 'gig' workers in these platforms, especially providing them fair wages, reasonable working hours, and transparency on work availability. However, any solution to these problems must not degrade customer experience and be cost-effective to ensure that platforms are willing to adopt them. We propose WORK4FOOD, which provides income guarantees to delivery agents, while minimizing platform costs and ensuring customer satisfaction. WORK4FOOD ensures that the income guarantees are met in such a way that it does not lead to increased working hours or degrade environmental impact. To incorporate these objectives, WORK4FOOD balances supply and demand by controlling the number of agents in the system and providing dynamic payment guarantees to agents based on factors such as agent location, ratings, etc. We evaluate WORK4FOOD on a real-world dataset from a leading food delivery platform and establish its advantages over the state of the art in terms of the multi-dimensional objectives at hand.

翻译：随着食品供应平台越来越受欢迎,有必要研究这些平台中“供应者”工人的工作条件,特别是为他们提供公平的工资、合理的工作时间和工作供应的透明度,然而,任何解决这些问题的办法都不得降低客户的经验,并且必须具有成本效益,以确保平台愿意采用这些经验。我们提议Work4FOOD, 向提供者提供收入保障,同时尽量减少平台成本,确保客户满意。Work4FOOD确保收入保障的实现不会导致工作时间增加或降低环境影响。为了纳入这些目标,Work4FOOD通过控制系统中的代理商数量,并根据代理商所在地点、评级等因素向代理商提供动态付款保证,从而平衡供需。我们从一个主要的食品供应平台上对真实世界数据集进行Work4FOOD的评估,并确立其在掌握的多方面目标方面对最新技术的优势。