Cloud-native systems now extend to the network edge and host artificial-intelligence (AI) workloads, including AI agents, but evidence on their reliability and scalability is scattered and uneven. We report a PRISMA 2020 systematic mapping study with an evidence-graded synthesis. Five logged OpenAlex searches on 11 October 2026 covered cloud-native systems, edge AI, agentic AI for operations, reliability of agentic applications and physical AI; 189 records from an earlier exploratory search were added separately. After 301 duplicate removals and an automated peer-review venue rule, 4,611 records were screened against written criteria and a five-level relevance scale. The review includes 1,794 primary studies from 2017-2026 and 95 secondary studies, with every decision released in Dataset S1. Each primary study was assigned to a 13-category taxonomy and graded as simulation, prototype or testbed, production data, production deployment, or not determinable from the abstract. Of 1,003 studies with a determinable level, 66.2% used prototypes or testbeds, 18.0% simulations and 15.8% production data or deployments. A 93-study synthesis core, appraised from indexed abstracts, shows production deployments of cascading-failure prevention, trace- and graph-based root-cause analysis and predictive autoscaling, and production-trace evaluations of cold-start mitigation. Edge reliability and physical AI rely mainly on simulations and testbeds. AI-agent reliability uses tool-grounded diagnosis, explicit safety properties, trace-driven repair and workload-aware scheduling, while empirical studies show that agent frameworks remain fragile. Conclusions are limited to the documented corpus. The principal gaps are production evidence for edge-native systems, shared resilience benchmarks and dependable agentic operations.

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