How do individuals recover from cybercrimes? Victims experience various types of harm after cybercrimes, including monetary loss, data breaches, negative emotions, and even psychological trauma. The aspects that support their recovery process and contribute to individual cyber resilience remain underinvestigated. To address this gap, we interviewed 18 cybercrime victims from Western Europe using a trauma-informed approach. We identified four common stages following victimization: recognition, coping, processing, and recovery. Participants adopted various strategies to mitigate the impact of cybercrime and used different indicators to describe recovery. While they mostly relied on social support and self-regulation for emotional coping, service providers largely determined whether victims were able to recover their money. Internal factors, external support, and context sensitivity collectively contribute to individuals' cyber resilience. We recommend trauma-informed support for cybercrime victims. Extending our conceptualization of individual cyber resilience, we propose collaborative and context-sensitive strategies to address the harmful impacts of cybercrime.

翻译：个体如何从网络犯罪中恢复？受害者在遭受网络犯罪后会经历多种类型的伤害，包括经济损失、数据泄露、负面情绪甚至心理创伤。然而，支持其恢复过程并促进个体网络复原力的各个方面仍未得到充分研究。为填补这一空白，我们采用创伤知情方法访谈了18位来自西欧的网络犯罪受害者。我们识别出受害后经历的四个常见阶段：认知、应对、处理和恢复。参与者采取了多种策略来减轻网络犯罪的影响，并使用不同的指标来描述恢复状态。尽管他们主要依赖社会支持和自我调节来进行情绪应对，但服务提供商在很大程度上决定了受害者能否追回资金。内部因素、外部支持及情境敏感性共同促进了个体的网络复原力。我们建议为网络犯罪受害者提供创伤知情支持。通过扩展我们对个体网络复原力的概念化理解，我们提出了协作式且具有情境敏感性的策略，以应对网络犯罪的有害影响。