Voice assistants (VAs) are becoming a feature of our everyday life. Yet, the user experience (UX) is often limited, leading to underuse, disengagement, and abandonment. Co-designing interactions for VAs with potential end-users can be useful. Crowdsourcing this process online and anonymously may add value. However, most work has been done in the English-speaking West on dialogue data sets. We must be sensitive to cultural differences in language, social interactions, and attitudes towards technology. Our aims were to explore the value of co-designing VAs in the non-Western context of Japan and demonstrate the necessity of cultural sensitivity. We conducted an online elicitation study (N = 135) where Americans (n = 64) and Japanese people (n = 71) imagined dialogues (N = 282) and activities (N = 73) with future VAs. We discuss the implications for coimagining interactions with future VAs, offer design guidelines for the Japanese and English-speaking US contexts, and suggest opportunities for cultural plurality in VA design and scholarship.

翻译：语音助手正逐渐成为我们日常生活中的一部分。然而，其用户体验往往有限，导致使用不足、参与度降低甚至被弃用。与潜在终端用户共同设计语音助手的交互方式具有实用价值。通过在线匿名方式众包这一过程或许能增加价值。然而，现有研究大多基于英语西方国家的对话数据集。我们必须关注语言、社交互动以及技术态度中的文化差异。本研究旨在探索在非西方语境（日本）中共同设计语音助手的价值，并论证文化敏感性的必要性。我们开展了一项在线启发式研究（N=135），让美国参与者（n=64）和日本参与者（n=71）想象未来语音助手的对话场景（N=282项）和活动（N=73项）。我们讨论了共同构想与未来语音助手交互的启示，为日本和英语美国语境提供了设计指南，并提出了在语音助手设计与学术研究中实现文化多元性的机会。