The ever-increasing adoption of shared transportation modalities across the United States has the potential to fundamentally change the preferences and usage of different mobilities. It also raises several challenges with respect to the design and development of automated mobilities that can enable a large population to take advantage of this emergent technology. One such challenge is the lack of understanding of how trust in one automated mobility may impact trust in another. Without this understanding, it is difficult for researchers to determine whether future mobility solutions will have acceptance within different population groups. This study focuses on identifying the differences in trust across different mobility and how trust evolves across their use for participants who preferred an aggressive driving style. A dual mobility simulator study was designed in which 48 participants experienced two different automated mobilities (car and sidewalk). The results found that participants showed increasing levels of trust when they transitioned from the car to the sidewalk mobility. In comparison, participants showed decreasing levels of trust when they transitioned from the sidewalk to the car mobility. The findings from the study help inform and identify how people can develop trust in future mobility platforms and could inform the design of interventions that may help improve the trust and acceptance of future mobility.
翻译:共享交通模式在美国的日益普及从根本上改变了人们对不同出行方式的偏好与使用习惯,同时也对设计和开发能让广大人群受益的自动化出行系统带来了多项挑战。其中一个挑战在于,人们尚未充分理解对一种自动化出行方式的信任如何影响对另一种出行方式的信任。缺乏这种理解,研究人员难以判断未来出行解决方案能否在不同人群中被接受。本研究聚焦于识别不同出行方式间的信任差异,并探究偏好激进驾驶风格的参与者在使用不同出行方式时信任的演变过程。研究设计了一项双平台出行模拟实验,48名参与者体验了两种不同的自动化出行方式(汽车与步道)。结果显示,参与者在从汽车切换到步道出行时信任水平上升;相反,从步道切换到汽车出行时信任水平下降。本研究结果有助于揭示人们如何在未来出行平台中建立信任,并可为设计干预措施提供依据,从而提升未来出行方式的信任度与接受度。