Collaboration is a task-oriented, high-level human behavior. In most cases, conversation serves as the primary medium for information exchange and coordination, making conversational data a valuable resource for the automatic analysis of collaborative processes. In this paper, we focus on verbal aspects of collaboration and conduct a review of collaboration analysis using task-oriented conversation resources, encompassing related theories, coding schemes, tasks, and modeling approaches. We aim to address the question of how to utilize task-oriented human-human conversational data for collaboration analysis. We hope our review will serve as a practical resource and illuminate unexplored areas for future collaboration analysis.
翻译:协作是一种面向任务的高层人类行为。在多数情况下,对话是信息交换与协同的主要媒介,这使得对话数据成为自动分析协作过程的宝贵资源。本文聚焦协作的语言层面,对基于任务导向对话资源的协作分析进行了综述,涵盖相关理论、编码方案、任务及建模方法。我们旨在探讨如何利用任务导向的人-人对话数据进行协作分析这一核心问题。希望本综述能成为实用资源,为未来协作分析中尚未被探索的领域提供启示。