In this paper, we identified marginalized communities' ethical concerns about social platforms. We performed this identification because recent platform malfeasance indicates that software teams prioritize shareholder concerns over user concerns. Additionally, these platform shortcomings often have devastating effects on marginalized populations. We first scraped 586 marginalized communities' subreddits, aggregated a dataset of their social platform mentions and manually annotated mentions of ethical concerns in these data. We subsequently analyzed trends in the manually annotated data and tested the extent to which ethical concerns can be automatically classified by means of natural language processing (NLP). We found that marginalized communities' ethical concerns predominantly revolve around discrimination and misrepresentation, and reveal deficiencies in current software development practices. As such, researchers and developers could use our work to further investigate these concerns and rectify current software flaws.
翻译:本文识别了边缘化社群对社交平台的伦理关切。我们开展此项识别工作,是因为近期平台失当行为表明,软件团队优先考虑股东关切而非用户关切。此外,这些平台缺陷常对边缘化群体造成毁灭性影响。我们首先爬取了586个边缘化社群的Subreddit,汇总其社交平台提及数据集,并手动标注其中涉及伦理关切的条目。随后,我们分析了人工标注数据的趋势,并检验了通过自然语言处理(NLP)自动分类伦理关切的可行性。研究发现,边缘化社群的伦理关切主要围绕歧视与失实呈现,并揭示了当前软件开发实践的缺陷。因此,研究人员与开发者可利用本研究进一步探究这些关切,并修正现有软件缺陷。