Responding to misinformation online can be an exhausting and thankless task. It takes time and energy to write effective content, puts users at risk of online harassment, and strains personal relationships. Despite these challenges, there are people who voluntarily respond to misinformation online, and some have established communities on platforms such as Reddit, Discord, and X (formerly Twitter) dedicated to these efforts. In this work, we interviewed 8 people who participate in such communities to understand the type of support they receive from each other in these discussion spaces. Interviewees described that their communities helped them sustain motivation, save time, and improve their communication skills. Common practices included sharing sources and citations, providing emotional support, giving others advice, and signaling positive feedback. We present our findings as three case studies and discuss opportunities for future work to support collaborative practices in online communities dedicated to misinformation response. Our work surfaces how resource sharing, social motivation, and decentralization can make misinformation correction more sustainable, rewarding, and effective for online citizens.
翻译:在线应对错误信息可能是一项令人疲惫且吃力不讨好的任务。撰写有效内容需要时间和精力,使用户面临网络骚扰的风险,并可能损害人际关系。尽管存在这些挑战,仍有人自愿在线回应错误信息,其中一些人还在Reddit、Discord和X(原Twitter)等平台上建立了专门致力于此项工作的社区。在本研究中,我们采访了8位参与此类社区的成员,以了解他们在这些讨论空间中从彼此获得的各类支持。受访者表示,他们的社区帮助他们维持动力、节省时间并提升沟通技巧。常见的实践包括分享信息来源与引用、提供情感支持、给予他人建议以及传递积极反馈。我们将研究发现呈现为三个案例研究,并探讨了未来工作如何支持致力于错误信息应对的在线社区中的协作实践。我们的工作揭示了资源共享、社会激励和去中心化如何能使错误信息纠正对网络公民而言更具可持续性、更有回报且更有效。