Sustained driving automation systems are envisioned to be used as the foundation for driverless mobility services. However, both researchers and practitioners acknowledge that current driving automation systems are not yet able to handle all traffic situations that a human driver can handle. To bridge this gap and enable mobility services without an in-vehicle human driver or fallback, remote operation (or teleoperation) is increasingly discussed. Recently, first legal actions have been taken to enable some forms of remote operation on public roads. Remote operation encompasses a broad spectrum of methods to support a driving automation system, ranging from remote assistance, which includes providing information or releasing a maneuver, to remote driving, which includes driving the vehicle from a remote location. As such, safe implementation of remote operation in public road traffic challenges the collaboration of multiple academic disciplines (e.g. engineering, psychology, informatics, law, etc.) and stakeholders (e.g. remote operation service providers, remote operators, vehicle manufacturers, regulatory authorities, etc.). At the same time, the interdisciplinary discourse is often challenging due to differing expectations and language. To build a common ground, this article traces terminology back to the original differences in information processing both on human and vehicle side. This framework aims to help further discourse by directly specifying what is needed to engage a diverse audience including researchers and stakeholders of different backgrounds and interests. Recently discussed forms of teleoperation are integrated into this framework.

翻译：持续驾驶自动化系统被视为无人驾驶出行服务的基础。然而，研究人员与从业者均认识到，当前驾驶自动化系统尚无法处理人类驾驶员所能应对的所有交通场景。为弥合这一差距，并实现在无车内人类驾驶员或后备系统情况下的出行服务，远程操作（或遥操作）的讨论日益增多。近期，已有多项法律行动允许在公共道路上实施某些形式的远程操作。远程操作涵盖支持驾驶自动化系统的广泛方法，从远程辅助（包括提供信息或释放操控）到远程驾驶（包括从远程位置操控车辆）。因此，在公共道路交通中安全实施远程操作，需要多学科（如工程学、心理学、信息学、法学等）与多方利益相关者（如远程操作服务提供商、远程操作员、车辆制造商、监管机构等）的协作。然而，由于各方的期望与术语存在差异，跨学科对话往往面临挑战。为建立共同基础，本文追溯了人类与车辆双方信息处理过程中的原始差异，并基于此提出术语框架。该框架旨在通过直接明确不同背景与兴趣的研究人员及利益相关者所需的核心要素，推动后续讨论。近期讨论的多种遥操作形式均被整合至该框架中。