Healthcare professionals (HCPs) face increasing occupational stress and burnout. Supporting HCPs need for relatedness is fundamental to their psychological wellbeing and resilience. However, how technologies could support HCPs relatedness in the workplace remains less explored. This study incorporated semi-structured interviews (n = 15) and co-design workshops (n = 21) with HCPs working in the UK National Health Service (NHS), to explore their current practices and preferences for workplace relatedness support, and how technology could be utilized to benefit relatedness. Qualitative analysis yielded a four-layer model of HCPs relatedness need, which includes Informal Interactions, Camaraderie and Bond, Community and Organizational Care, and Shared Identity. Workshops generated eight design concepts (e.g., Playful Encounter, Collocated Action, and Memories and Stories) that operationalize the four relatedness need layers. We conclude by highlighting the theoretical relevance, practical design implications, and the necessity to strengthen relatedness support for HCPs in the era of digitalization and artificial intelligence.

翻译：医护人员正面临日益增长的工作压力与职业倦怠。支持其关联性需求对其心理健康与韧性至关重要。然而，技术如何在工作场所支持医护人员的关联性仍缺乏深入探讨。本研究结合了对英国国家医疗服务体系医护人员的半结构化访谈（n = 15）与协同设计工作坊（n = 21），旨在探索他们当前对职场关联性支持的实践与偏好，以及如何利用技术促进关联性。定性分析得出了医护人员关联性需求的四层模型，包括非正式互动、同事情谊与联结、社区与组织关怀以及共享身份认同。工作坊产生了八个设计概念（例如，趣味偶遇、协同在场行动、记忆与故事），将四层关联性需求具体化。最后，我们强调了该模型的理论相关性、实际设计启示，以及在数字化与人工智能时代加强医护人员关联性支持的必要性。