Providing mental health support for loved ones across a geographic distance creates unique challenges for the remote caregivers, who sometimes turn to online communities for peer support. We qualitatively analyzed 522 Reddit threads to understand what drives remote caregivers' online help-seeking behaviors and the responses they receive from the community. Their purposes of posting included requesting guidance, expressing emotions, and seeking validation. Community responses included providing emotional support, suggesting informational strategies, and sharing personal experiences. While certain themes in posts (emotional toll, monitoring symptoms, and prioritizing caregiver well-being) are shared across remote and non-remote contexts, remote caregivers' posts surfaced nuanced experiences. For example, they often rely on digital cues, such as voice, to interpret care receivers' well-being while struggling with digital silence during crises. We discuss the need for supporting communication and information sharing between remote caregivers and receivers, care coordination for crisis management, and design recommendations for caregiver communities.

翻译：为身处异地的亲友提供心理健康支持给远程照护者带来了独特的挑战，他们有时会转向在线社区寻求同伴支持。我们定性分析了522个Reddit讨论串，以探究驱动远程照护者在线求助行为的因素及其从社区获得的回应。他们的发帖目的包括寻求指导、表达情感和获取认同。社区回应则涵盖提供情感支持、建议信息策略以及分享个人经历。虽然发帖中的某些主题（情感负担、症状监测和照护者福祉优先）在远程与非远程情境中具有共性，但远程照护者的发帖呈现出更细微的体验差异。例如，他们常依赖语音等数字线索来解读受照护者的状态，同时在危机期间因数字沉默而倍感困扰。我们讨论了支持远程照护者与受照护者间沟通和信息共享的必要性、危机管理的照护协调机制，并为照护者社区提出了设计建议。