Understanding user perspectives on Artificial Intelligence (AI) in education is essential for creating pedagogically effective and ethically responsible AI-integrated learning environments. In this paper, we conduct an extensive qualitative content analysis of four major social media platforms (Twitter, Reddit, YouTube, and LinkedIn) to explore the user experience (UX) and perspectives of early adopters toward ChatGPT-an AI Chatbot technology-in various education sectors. We investigate the primary applications of ChatGPT in education (RQ1) and the various perceptions of the technology (RQ2). Our findings indicate that ChatGPT is most popularly used in the contexts of higher education (24.18%), K-12 education (22.09%), and practical-skills learning (15.28%). On social media platforms, the most frequently discussed topics about ChatGPT are productivity, efficiency, and ethics. While early adopters generally lean toward seeing ChatGPT as a revolutionary technology with the potential to boost students' self-efficacy and motivation to learn, others express concern that overreliance on the AI system may promote superficial learning habits and erode students' social and critical thinking skills. Our study contributes to the broader discourse on Human-AI Interaction and offers recommendations based on crowd-sourced knowledge for educators and learners interested in incorporating ChatGPT into their educational settings. Furthermore, we propose a research agenda for future studies that sets the foundation for continued investigation into the application of ChatGPT in education.
翻译:理解用户对人工智能(AI)在教育中的应用的看法,对于构建教学有效且符合伦理的AI融合学习环境至关重要。本文对四大社交媒体平台(Twitter、Reddit、YouTube和LinkedIn)进行了广泛的定性内容分析,以探索早期用户对ChatGPT(一种AI聊天机器人技术)在不同教育领域的用户体验(UX)及看法。我们研究了ChatGPT在教育中的主要应用(研究问题1)以及对该技术的各种感知(研究问题2)。研究结果表明,ChatGPT在高等教育(24.18%)、K-12教育(22.09%)和实践技能学习(15.28%)场景中使用最为广泛。在社交媒体平台上,关于ChatGPT讨论最频繁的主题是生产力、效率和伦理。尽管早期用户普遍倾向于将ChatGPT视为一种具有提升学生自我效能感和学习动机潜力的革命性技术,但也有部分人担忧过度依赖该AI系统可能助长浅层学习习惯,并削弱学生的社交和批判性思维能力。本研究为更广泛的人机交互讨论做出了贡献,并基于众包知识为有意将ChatGPT融入教育环境的教育者和学习者提供了建议。此外,我们提出了一项未来研究议程,为持续探索ChatGPT在教育中的应用奠定了基础。