In this paper we will provide a quantitative analysis of a simple model of the Federal Disaster Assistance policy from the viewpoint of three different stakeholders. This quantitative methodology is new and has applications to other areas such as business and healthcare processes. The stakeholders are interested in process transparency but each has a different opinion on precisely what constitutes transparency. We will also consider three modifications to the Federal Disaster Assistance policy and analyse, from a stakeholder viewpoint, how stakeholder satisfaction changes from process to process. This analysis is used to rank the favourability of four policies with respect to all collective stakeholder preferences.
翻译:本文从三种不同利益相关者的视角,对联邦灾难援助政策的简单模型进行了定量分析。这种定量方法具有新颖性,并可应用于商业与医疗流程等其他领域。利益相关者关注流程透明度,但各方对透明度的具体定义存在不同理解。本文还将探讨联邦灾难援助政策的三种修正方案,并从利益相关者视角分析其满意度随流程变化的情况。基于该分析,本文对四项政策在所有利益相关者集体偏好下的优劣程度进行了排序。