Intelligence analysts' roles include analyzing reports, identifying important information relevant to the current state of affairs, and communicating their takeaways. These reports are then analyzed and reported to decision-makers or translated into a presidential brief. While these tasks seem consistent across analysts, each step differs in its content, level of detail, and format. The purpose of this research is to gain an understanding of how consumers of analytic products receive and interact with reports. This was accomplished via a series of online questions to 22 experts recruited to provide input. Our analysis provides insight into what makes analytic products effective for decision-makers, which could improve the quality of reports produced and alleviate common customer pain points, should recommendations be appropriately incorporated.
翻译:情报分析员的职责包括分析报告、识别与当前局势相关的重要信息,并传达其核心发现。这些报告经过分析后将呈报决策者,或转化为总统简报。尽管这些任务在不同分析员之间看似一致,但每个环节在内容、详细程度和呈现形式上都存在差异。本研究旨在探究分析产品的使用者如何接收和交互报告内容。我们通过向22名专家发放系列在线问卷收集意见。分析结果揭示了分析产品对决策者产生效用的关键因素,若将相关建议合理纳入,可提升报告质量并解决客户的常见痛点。