Usability testing is an essential part of product design, particularly for user interfaces. To enhance the reliability of usability evaluations, employing cognitive load measurement methods can be highly effective in assessing the mental effort required to complete tasks during user testing. This review aims to provide an overview of the most suitable cognitive load measurement methods for evaluating various types of user interfaces, serving as a valuable resource for guiding usability assessments. To bridge the existing gap in the literature, a systematic review was conducted, analyzing 76 articles with experimental study designs that met the eligibility criteria. The review encompasses different methods of measuring cognitive load applicable to assessing the usability of diverse user interfaces, including computer software, information systems, video games, web and mobile applications, robotics, and virtual reality applications. The results highlight the most widely utilized cognitive load measurement methods in software usability, their respective usage percentages, and their application in evaluating the usability of each user interface type. Additionally, the advantages and disadvantages of each method are discussed. Furthermore, the review proposes a framework to assist usability testers in selecting an appropriate cognitive load measurement method for conducting accurate usability evaluations.

翻译：可用性测试是产品设计，尤其是用户界面设计中的关键环节。为提升可用性评估的可靠性，采用认知负荷测量方法来评估用户在测试中完成任务所需的心智努力，具有显著效果。本综述旨在概述评估不同类型用户界面时最适用的认知负荷测量方法，为可用性评估提供宝贵指南。为填补现有文献空白，我们进行了系统综述，分析了符合入选标准的76篇实验研究设计文章。综述涵盖了适用于评估多种用户界面可用性的不同认知负荷测量方法，包括计算机软件、信息系统、视频游戏、网页与移动应用、机器人以及虚拟现实应用。研究结果揭示了软件可用性领域最广泛使用的认知负荷测量方法、各自的使用比例及其在评估各类型用户界面可用性中的应用。此外，本文还讨论了每种方法的优缺点，并提出了一个框架，以帮助可用性测试人员选择合适的认知负荷测量方法，从而进行准确的可用性评估。