Multimodal intent recognition poses significant challenges, requiring the incorporation of non-verbal modalities from real-world contexts to enhance the comprehension of human intentions. Existing benchmark datasets are limited in scale and suffer from difficulties in handling out-of-scope samples that arise in multi-turn conversational interactions. We introduce MIntRec2.0, a large-scale benchmark dataset for multimodal intent recognition in multi-party conversations. It contains 1,245 dialogues with 15,040 samples, each annotated within a new intent taxonomy of 30 fine-grained classes. Besides 9,304 in-scope samples, it also includes 5,736 out-of-scope samples appearing in multi-turn contexts, which naturally occur in real-world scenarios. Furthermore, we provide comprehensive information on the speakers in each utterance, enriching its utility for multi-party conversational research. We establish a general framework supporting the organization of single-turn and multi-turn dialogue data, modality feature extraction, multimodal fusion, as well as in-scope classification and out-of-scope detection. Evaluation benchmarks are built using classic multimodal fusion methods, ChatGPT, and human evaluators. While existing methods incorporating nonverbal information yield improvements, effectively leveraging context information and detecting out-of-scope samples remains a substantial challenge. Notably, large language models exhibit a significant performance gap compared to humans, highlighting the limitations of machine learning methods in the cognitive intent understanding task. We believe that MIntRec2.0 will serve as a valuable resource, providing a pioneering foundation for research in human-machine conversational interactions, and significantly facilitating related applications. The full dataset and codes are available at https://github.com/thuiar/MIntRec2.0.
翻译:多模态意图识别面临重大挑战,需要融合真实场景中的非语言模态以增强对人类意图的理解。现有基准数据集规模有限,且在处理多轮对话交互中产生的范围外样本方面存在困难。我们提出MIntRec2.0——一个面向多方对话的多模态意图识别大规模基准数据集。该数据集包含1245段对话共计15040个样本,每个样本均依照包含30个细粒度类别的新意图分类体系进行标注。除9304个范围内样本外,数据集还包含5736个在多轮对话情景中自然出现的范围外样本。此外,我们提供了每段话语中说话人的详细信息,增强了其在多方对话研究中的实用性。我们建立了一个通用框架,支持单轮与多轮对话数据的组织、模态特征提取、多模态融合,以及范围内分类与范围外检测。基于经典多模态融合方法、ChatGPT及人类评估者构建了评估基准。尽管现有融合非语言信息的方法能带来性能提升,但有效利用上下文信息并检测范围外样本仍具重大挑战。值得注意的是,大型语言模型与人类在认知意图理解任务上存在显著性能差距,揭示了机器学习方法的局限性。我们认为MIntRec2.0将作为宝贵资源,为人机对话交互研究提供开创性基础,并显著促进相关应用。完整数据集与代码已发布于https://github.com/thuiar/MIntRec2.0。