Our society has been increasingly witnessing a number of negative, unintended consequences of digital technologies. While post-hoc policy regulation is crucial in addressing these issues, reasonably anticipating the consequences before deploying technology can help mitigate potential harm to society in the first place. Yet, the quest to anticipate potential harms can be difficult without seeing digital technologies deployed in the real world. In this position paper, we argue that anticipating unintended consequences of technology can be facilitated through creativity-enhancing interventions, such as by building on existing knowledge and insights from diverse stakeholders. Using lessons learned from prior work on creativity-support tools, the HCI community is uniquely equipped to design novel systems that aid in anticipating negative unintended consequences of technology on society.
翻译:我们的社会越来越多地目睹数字技术带来的诸多负面非预期后果。虽然事后政策监管对解决这些问题至关重要,但在部署技术之前合理预见其后果,有助于从一开始就减轻对社会可能造成的危害。然而,在未见数字技术实际部署于现实世界的情况下,预见潜在危害的努力可能困难重重。在本立场论文中,我们主张通过增强创造力的干预措施(例如依托现有知识及来自多元利益相关者的洞见)来促进技术非预期后果的预见。借鉴既往创造力支持工具研究中的经验教训,人机交互学界具备独特优势,可设计新型系统以助力预见技术对社会的负面非预期后果。