Taiwan's Chi Mei Medical Center has completed four challenges mentioned in published robotic process automation (RPA) studies including automating a dynamic process, designing feasible human-robot collaboration, incorporating other emerging technologies, and bringing positive business impacts. Its executives called a committee to implement the electronic invoicing. This implementation includes the creation of a software robot to download automatically cloud electronic invoice (E-invoice) data from Taiwan's E-invoice platform and detect the inconsistency between them and on-premise data. This bot operates when internal auditors are off their office. They satisfied this software robot since the remaining work is only verifying the resulting inconsistency. The Chi Mei Medical Center measured the time and costs before and after adopting software robots to audit E-invoice; consequently, it welcomed more bots automating other business processes. In conclusion, integrating a software robot with other emerging technologies mitigates the possible errors provided by this bot. A good human-robot collaboration relies on the consideration of human perspective in choosing RPA tasks. Free bot creators are sufficient to verify that automating a business process using a bot is a reasonable investment.

翻译：台湾奇美医学中心成功解决了已发表的机器人流程自动化（RPA）研究中提及的四项挑战，包括自动化动态流程、设计可行的人机协作、整合其他新兴技术以及带来积极的商业影响。其管理层召集委员会实施电子发票系统。该实施过程包括创建一个软件机器人，用于自动从台湾电子发票平台下载云端电子发票数据，并检测其与本地数据之间的不一致性。该机器人在内部审计人员下班后运行。由于后续工作仅需验证生成的不一致性，审计人员对该软件机器人十分满意。奇美医学中心测量了采用软件机器人审计电子发票前后的时间与成本，因此欢迎更多机器人自动化其他业务流程。结论表明，将软件机器人与其他新兴技术集成可降低该机器人可能产生的错误。良好的人机协作依赖于从人类视角出发选择RPA任务。免费的机器人创建工具足以证明，使用机器人自动化业务流程是一项合理的投资。