Conversational search applications offer the prospect of improved user experience in information seeking via agent support. However, it is not clear how searchers will respond to this mode of engagement, in comparison to a conventional user-driven search interface, such as those found in a standard web search engine. We describe a laboratory-based study directly comparing user behaviour for a conventional search interface (CSI) with that of an agent-mediated multiview conversational search interface (MCSI) which extends the CSI. User reaction and search outcomes of the two interfaces are compared using implicit evaluation using five analysis methods: claiming to have a better search experience in contrast to a corresponding standard search interface.

翻译：对话式搜索应用通过智能代理支持，有望改善信息获取过程中的用户体验。然而，与标准网络搜索引擎中常见的传统用户驱动搜索界面相比，尚不清楚用户将如何回应这种交互模式。我们描述了一项基于实验室的研究，直接比较了传统搜索界面（CSI）与在CSI基础上扩展的智能代理介导的多视图对话搜索界面（MCSI）的用户行为。通过采用五种分析方法的隐式评估，对比了两种界面的用户反应与搜索成果：用户声称相比对应的标准搜索界面获得了更好的搜索体验。