Children typically learn to identify and express emotions through sharing their stories and feelings with others, particularly their family. However, it is challenging for parents or siblings to have emotional communication with children since children are still developing their communication skills. We present ChaCha, a chatbot that encourages and guides children to share personal events and associated emotions. ChaCha combines a state machine and large language models (LLMs) to keep the dialogue on track while carrying on free-form conversations. Through an exploratory study with 20 children (aged 8-12), we examine how ChaCha prompts children to share personal events and guides them to describe associated emotions. Participants perceived ChaCha as a close friend and shared their stories on various topics, such as family trips and personal achievements. Based on the findings, we discuss opportunities for leveraging LLMs to design child-friendly chatbots to support children in sharing emotions.

翻译：论文摘要: 儿童通常通过与他人（尤其是家人）分享故事和感受来学习识别和表达情感。然而，由于儿童的语言表达能力仍在发展中，家长或兄弟姐妹与其进行情感交流颇具挑战性。本文提出ChaCha——一种能够鼓励并引导儿童分享个人事件及相关情感的聊天机器人。ChaCha将状态机与大型语言模型相结合，在保持对话自由度的同时确保对话进程不偏离轨道。通过对20名8-12岁儿童的探索性研究，我们考察了ChaCha如何引导儿童分享个人事件，并指导他们描述相关情感。参与者将ChaCha视为亲密朋友，分享了包括家庭旅行和个人成就等各类主题的故事。基于研究结果，我们讨论了利用大型语言模型设计儿童友好型聊天机器人以支持儿童情感表达的潜在机遇。