Social inclusion is a fundamental feature of thriving societies. This paper first investigates barriers for social inclusion in online Software Engineering (SE) communities, by identifying a set of 11 attributes and organising them as a taxonomy. Second, by applying the taxonomy and analysing language used in the comments posted by members in 189 Gitter projects (with > 3 million comments), it presents the evidence for the social exclusion problem. It employs a keyword-based search approach for this purpose. Third, it presents a framework for improving social inclusion in SE communities.

翻译：社会包容是繁荣社会的基本特征。本文首先通过识别11项属性并将其组织为分类体系，探究在线软件工程(SE)社区中社会包容的障碍。其次，通过应用该分类体系并分析189个Gitter项目（拥有超过300万条评论）中成员发布的评论语言，本文呈现了社会排斥问题的实证证据，并采用基于关键词的搜索方法实现此目标。第三，本文提出一个旨在改善SE社区社会包容性的框架。