In submodular facility location (SFL), introduced by Svitkina and Tardos (SODA 2006), clients $\cal C$ in a metric space are assigned to facilities $\cal F$. A facility serving a set $S \subseteq \cal C$ of clients incurs cost $g(S)$, where $g$ is a monotone submodular function common to all facilities. The best known approximation factor for SFL is $O(\log\log|\cal C|)$, due to Abbasi, Adamczyk, Bosch-Calvo, Byrka, Grandoni, Sornat, and Tinguely (ICALP 2024), improving on the $O(\log|\cal C|)$-approximation of Svitkina and Tardos. We show that this is best possible up to a constant factor in the value-oracle model by showing that there exists no algorithm with only polynomially many queries to $g$ with approximation ratio $o(\log\log|\cal C|)$. This bound holds for algorithms with unlimited computation time, and when $g$ is restricted to matroid rank functions. We also show that the natural linear programming relaxation has an integrality gap of $Θ(\log\log|\cal C|)$. Our lower bound follows by constructing an extension of Vondrák's symmetry-gap approach (FOCS 2009) for matroid rank functions.

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