We conducted a user study with 19 parent-teen dyads to understand the perceived benefits and drawbacks of using a mobile app that allows them to co-manage mobile privacy, safety, and security within their families. While the primary goal of the study was to understand the use case as it pertained to parents and teens, an emerging finding from our study was that participants found value in extending app use to other family members (siblings, cousins, and grandparents). Participants felt that it would help bring the necessary expertise into their immediate family network and help protect the older adults and children of the family from privacy and security risks. However, participants expressed that co-monitoring by extended family members might cause tensions in their families, creating interpersonal conflicts. To alleviate these concerns, participants suggested more control over the privacy features to facilitate sharing their installed apps with only trusted family members.
翻译:我们对19组亲子(父母与青少年)展开了用户研究,以理解使用一款允许家庭成员共同管理移动隐私、安全及保障的移动应用程序的感知益处与弊端。尽管研究的主要目标是了解该用例如何适用于父母与青少年,但研究中出现的一个新发现是,参与者认为将应用使用扩展到其他家庭成员(兄弟姐妹、表兄弟姐妹及祖父母)具有价值。参与者认为这有助于将必要的专业知识引入直系家庭网络,并保护家庭中的老年人和儿童免受隐私与安全风险。然而,参与者表示,由大家庭成员进行共同监督可能会在家庭中引发紧张关系,造成人际冲突。为缓解这些担忧,参与者建议对隐私功能进行更多控制,以便仅与信任的家庭成员分享其已安装的应用。