The digital transformation leads to fundamental change in organizational structures. To be able to apply new technologies not only selectively, processes in companies must be revised and functional units must be viewed holistically, especially with regard to interfaces. Target-oriented management decisions are made, among other things, on the basis of risk management and compliance in combination with the internal control system as governance functions. The effectiveness and efficiency of these functions is decisive to follow guidelines and regulatory requirements as well as for the evaluation of alternative options for acting with regard to activities of companies. GRC (Governance, Risk and Compliance) means an integrated governance-approach, in which the mentioned governance functions are interlinked and not separated from each other. Methods of artificial intelligence represents an important technology of digital transformation. This technology, which offers a broad range of methods such as machine learning, artificial neural networks, natural language processing or deep learning, offers a lot of possible applications in many business areas from purchasing to production or customer service. Artificial intelligence is also being used in GRC, for example for processing and analysis of unstructured data sets. This study contains the results of a survey conducted in 2021 to identify and analyze the potential applications of artificial intelligence in GRC.
翻译:数字化转型正催生组织结构的根本性变革。为了不仅限于选择性应用新技术,企业必须重新审视流程,并整体性地考量各职能部门,尤其关注接口层面。目标导向的管理决策基于风险管理、合规性以及内部控制系统等治理职能而制定。这些职能的有效性与效率,对于遵循指南和监管要求,以及评估企业活动替代行动方案而言至关重要。GRC(治理、风险与合规)是一种整合性的治理方法,其中上述治理职能相互关联而非彼此分离。人工智能方法代表了数字化转型的一项重要技术。该技术提供了广泛的方法论,例如机器学习、人工神经网络、自然语言处理或深度学习,在从采购到生产或客户服务的众多业务领域具有大量潜在应用。人工智能也正被应用于GRC领域,例如用于处理和分析非结构化数据集。本研究包含2021年开展的一项调查结果,旨在识别和分析人工智能在GRC中的潜在应用。