Large Language Models (LLMs) are increasingly being used in museums to as role playing chatbots which let visitors talk to simulated versions of people and artefacts from the past. While such installations can be playful and engaging, they are also problematic because LLMs cannot be trusted to speak truthfully. I identify a fundamental dilemma for the use of LLMs in museum chatbots: LLMs cannot be trusted to tell the truth, and efforts to make them more reliable may ruin that which is attractive about the bots in the first place - their ability to engage in life-like conversation. In response, I propose designing for critical play with LLM-based bots: Designing for playful interactions with bots that are unreliable but still able to represent the past in an adequate and engaging manner - as fictional characters representing historical narratives, styles of discourse, diverse perspectives, humor and satire.
翻译:大型语言模型(LLMs)正越来越多地被用于博物馆中,作为角色扮演聊天机器人,让访客与模拟的过去人物和文物进行对话。尽管此类装置可能具有趣味性和吸引力,但它们也存在问题,因为LLMs无法被信任来如实讲述。我指出了在博物馆聊天机器人中使用LLMs的一个基本困境:LLMs无法被信任来讲述真相,而使其更可靠的努力可能会破坏这些机器人最初吸引人的特质——它们参与逼真对话的能力。作为回应,我提出为基于LLM的机器人设计批判性游戏:设计与不可靠但仍能以适当且吸引人的方式呈现过去的机器人进行趣味互动——作为代表历史叙事、话语风格、多元视角、幽默和讽刺的虚构角色。