This study analyzes the possible relationship between personality traits, in terms of Big Five (extraversion, agreeableness, responsibility, emotional stability and openness to experience), and social interactions mediated by digital platforms in different socioeconomic and cultural contexts. We considered data from a questionnaire and the experience of using a chatbot, as a mean of requesting and offering help, with students from 4 universities: University of Trento (Italy), the National University of Mongolia, the School of Economics of London (United Kingdom) and the Universidad Cat\'olica Nuestra Se\~nora de la Asunci\'on (Paraguay). The main findings confirm that personality traits may influence social interactions and active participation in groups. Therefore, they should be taken into account to enrich the recommendation of matching algorithms between people who ask for help and people who could respond not only on the basis of their knowledge and skills.
翻译:本研究分析了在不同社会经济与文化背景下,以大五人格(外向性、宜人性、尽责性、情绪稳定性和经验开放性)为表征的人格特质与数字平台中介的社会互动之间可能存在的关联。我们采用了来自四所大学学生的问卷数据及聊天机器人使用体验(作为请求与提供帮助的一种手段),这四所大学分别为:意大利特伦托大学、蒙古国立大学、英国伦敦经济学院以及巴拉圭天主教大学。主要研究发现证实,人格特质可能影响社会互动及群体中的积极参与。因此,在推荐求助者与潜在回应者之间的匹配算法时,除了考虑知识技能基础外,还应将人格特质纳入考量,以丰富匹配效果。