The U.S. Bureau of Labor Statistics projects that by the year 2029, the United States will lose a million jobs in the office and administrative support occupations because technology, automation, and artificial intelligence (AI) have the potential to substitute or replace the office and administrative functions performed by office workers. Despite the potential impact AI will have on office work and the important role office workers play in the American economy, we have limited knowledge of the state of the art research in office work at the intersection of emerging artificial intelligence technologies. In this study, we conducted a bibliometric analysis of the scholarly literature at the intersection of office work and artificial intelligence. We extracted literature sources from Compendex and Scopus databases and used VOSviewer for visualizing and quantifying our bibliometric analyses. Our findings from keywords analysis indicate that office automation, humans, human-computer interaction, and artificial intelligence occurred more frequently in the scholarly literature and had high link strengths. Keyword clusters from co-occurrence analysis indicate that intelligent buildings, robotics, and the internet of things are emerging topics in the office work domain. The two clusters related to ergonomics, worker characteristics, human performance, and safety indicate the types of human factors concerns that are more widely studied in office work settings. In summary, our findings on the state-of-the-art research in office work indicate that more studies have been conducted on smart buildings, robotics, and technology development for office work, compared to studies on office workers and their professional development.

翻译：美国劳工统计局预测，到2029年，美国将在办公与行政支持职业领域减少100万个工作岗位，因为技术、自动化和人工智能（AI）具有替代或取代办公人员所执行办公与行政功能的潜力。尽管人工智能可能对办公工作产生影响，并且办公人员在美国经济中扮演重要角色，但我们对于办公工作与新兴人工智能技术交叉领域的前沿研究了解有限。在本研究中，我们对办公工作与人工智能交叉领域的学术文献进行了文献计量分析。我们从Compendex和Scopus数据库中提取文献来源，并使用VOSviewer进行可视化与量化文献计量分析。关键词分析结果表明，"办公自动化"、"人类"、"人机交互"和"人工智能"在学术文献中出现频率更高且具有较高的链接强度。共现分析的关键词聚类表明，"智能建筑"、"机器人技术"和"物联网"是办公工作领域的新兴主题。与人类工效学、工作者特征、人类表现和安全性相关的两个聚类，揭示了在办公工作环境中被更广泛研究的人因问题类型。总之，我们对办公工作前沿研究的结果表明，与办公人员及其职业发展研究相比，针对智能建筑、机器人技术以及办公工作技术开发的研究更为丰富。