The role of robots is expanding from tool to collaborator. Socially assistive robots (SARs) are an example of collaborative robots that assist humans in the real world. As robots enter our social sphere, unforeseen risks occur during human-robot interaction (HRI), as everyday human space is full of uncertainties. Risk introduces an element of trust, so understanding human trust in the robot is imperative to initiate and maintain interactions with robots over time. While many scholars have investigated the issue of human-robot trust, a significant portion of that discussion is rooted in the human-automation interaction literature. As robots are no longer mere instruments, but social agents that co-exist with humans, we need a new lens to investigate the longitudinal dynamic nature of trust in HRI. In this position paper, we contend that focusing on the dynamic nature of trust as a new inquiry will help us better design trustworthy robots.
翻译:机器人的角色正从工具扩展到协作者。社交辅助机器人(SARs)是协助人类完成现实世界任务的协作机器人典范。随着机器人进入我们的社交领域,日常人类空间充满不确定性,导致人机交互(HRI)中产生不可预见风险。风险引入了信任要素,因此理解人类对机器人的信任对于建立并维持长期交互至关重要。尽管众多学者已研究人机信任问题,但其中相当部分讨论植根于人机自动化交互文献。由于机器人不再是单纯工具,而是与人类共存的社会化主体,我们需要新的视角来探究HRI中信任的纵向动态本质。在本立场论文中,我们主张将信任动态本质作为新研究焦点,将有助于设计更值得信赖的机器人。