This paper introduces a novel methodological approach for surfacing the acceptability and adoption challenges that confront future and emerging technologies from the perspective of mundane action, in which they will ultimately be embedded and used. This novel approach configures design fiction as a breaching experiment to surface taken for granted background expectancies that are fateful for acceptability and adoption. We explain the logic of this new interdisciplinary method and present a concrete case to demonstrate its viability: a design fiction called Experiencing the Future Mundane (EFM), which depicts a future world in which watching TV is driven by smart adaptive media. We explicate the design of the EFM, how it was configured to breach common sense knowledge and surface taken for granted background expectancies concerning how watching TV works and is expected to work, the acceptability and adoption challenges that emerge from user engagement with the experience, and how this novel approach may be adopted more broadly.
翻译:本文提出了一种新颖的方法论路径,旨在从日常行为视角揭示未来及新兴技术在可接受性与采纳方面面临的挑战,这些技术最终将嵌入并应用于日常行为之中。该新方法将设计虚构配置为一种违规实验,以揭示那些对可接受性与采纳具有决定性影响、却常被视为理所当然的背景预期。我们阐释了这一新型跨学科方法的内在逻辑,并通过一个具体案例论证其可行性:一个名为“体验未来日常”(EFM)的设计虚构作品,其描绘了一个由智能自适应媒体驱动电视观看的未来世界。我们详细阐述了EFM的设计方案,如何将其配置为用以打破常识性认知并揭示关于电视观看如何运作及预期如何运作的、被视为理所当然的背景预期,分析了用户参与体验过程中浮现的可接受性与采纳挑战,并探讨了这一新方法更广泛应用的潜力。