Traumatic brain injury (TBI) can cause a range of cognitive and communication challenges that negatively affect social participation in both face-to-face interactions and computer-mediated communication. In particular, individuals with TBI report barriers that limit access to participation on social media platforms. To improve access to and use of social media for users with TBI, we introduce the Social Media Accessibility and Rehabilitation Toolkit (\textbf{SMART-TBI}). The toolkit includes five aids (Writing Aid, Interpretation Aid, Filter Mode, Focus Mode, and Facebook Customization) designed to address the cognitive and communicative needs of individuals with TBI. We asked eight users with moderate-severe TBI and five TBI rehabilitation experts to evaluate each aid. Our findings revealed potential benefits of aids and areas for improvement, including the need for psychological safety, privacy control, and balancing business and accessibility needs; and overall mixed reactions among the participants to AI-based aids.
翻译:创伤性脑损伤(TBI)可导致一系列认知与沟通障碍,对面对面交流及计算机中介沟通中的社会参与均产生负面影响。特别是,TBI患者报告了限制其在社交媒体平台上参与的可访问性障碍。为改善TBI用户对社交媒体的访问和使用,我们推出了社交媒体可访问性与康复工具包(\textbf{SMART-TBI})。该工具包含五项辅助功能(写作辅助、解读辅助、过滤模式、专注模式及Facebook定制功能),旨在满足TBI患者的认知与沟通需求。我们邀请了八名中重度TBI用户及五位TBI康复专家对每项辅助功能进行评估。研究结果揭示了这些辅助功能的潜在益处与改进方向,包括对心理安全、隐私控制以及商业需求与可访问性需求之间平衡的需求;同时,参与者对基于人工智能的辅助功能总体反应不一。