Flexible work is increasingly pursued as a means of achieving work-life balance, particularly as growing caregiving responsibilities for children and aging family members shape workers' lives. Yet most HCI research has examined flexibility primarily through productivity and organizational perspectives, with less attention to how it intersects with workers' personal and family responsibilities. To address this gap, we conducted a qualitative study with 20 workers in Singapore engaging in flexible arrangements to manage paid work and care responsibilities. Using an asset-based lens, we show that flexibility is not a static benefit but a continual practice of rhythm-making. Participants maintained rhythms by drawing on temporal and spatial assets, negotiated them through relational and institutional dynamics, and sustained them through intrapersonal assets such as self-care and positive reframing. Our study reframes blurred boundaries as resources rather than disruptions and offers design implications for technologies that support flexible workers' everyday rhythm-making practices.
翻译:弹性工作日益被视为实现工作与生活平衡的途径,特别是在育儿和赡养老人等照护责任日益影响工作者生活的背景下。然而,现有的人机交互研究主要从生产力和组织视角考察弹性工作,较少关注其如何与工作者的个人及家庭责任相互交织。为弥补这一研究空白,我们对新加坡20名通过弹性安排来协调有偿工作与照护责任的工作者进行了质性研究。通过资产为本的视角,我们发现弹性并非静态福利,而是持续的节奏构建实践。参与者通过调动时间和空间资产来维持节奏,通过关系和制度动态进行协商,并借助自我关怀与积极重构等个人内在资产加以维系。本研究将模糊的边界重新定义为资源而非干扰,并为支持弹性工作者日常节奏构建实践的技术设计提供了启示。