Restaurants are critical venues at which to investigate foodborne illness outbreaks due to shared sourcing, preparation, and distribution of foods. Formal channels to report illness after food consumption, such as 311, New York City's non-emergency municipal service platform, are underutilized. Given this, online social media platforms serve as abundant sources of user-generated content that provide critical insights into the needs of individuals and populations. We extracted restaurant reviews and metadata from Yelp to identify potential outbreaks of foodborne illness in connection with consuming food from restaurants. Because the prevalence of foodborne illnesses may increase in warmer months as higher temperatures breed more favorable conditions for bacterial growth, we aimed to identify seasonal patterns in foodborne illness reports from 311 and identify seasonal patterns of foodborne illness from Yelp reviews for New York City restaurants using a Hierarchical Sigmoid Attention Network (HSAN). We found no evidence of significant bivariate associations between any variables of interest. Given the inherent limitations of relying solely on user-generated data for public health insights, it is imperative to complement these sources with other data streams and insights from subject matter experts. Future investigations should involve conducting these analyses at more granular spatial and temporal scales to explore the presence of such differences or associations.

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