Natural language processing (NLP) technologies are rapidly reshaping how language is created, processed, and analyzed by humans. With current and potential applications in hiring, law, healthcare, and other areas that impact people's lives, understanding and mitigating harms towards marginalized groups is critical. In this survey, we examine NLP research papers that explicitly address the relationship between LGBTQIA+ communities and NLP technologies. We systematically review all such papers published in the ACL Anthology, to answer the following research questions: (1) What are current research trends? (2) What gaps exist in terms of topics and methods? (3) What areas are open for future work? We find that while the number of papers on queer NLP has grown within the last few years, most papers take a reactive rather than a proactive approach, pointing out bias more often than mitigating it, and focusing on shortcomings of existing systems rather than creating new solutions. Our survey uncovers many opportunities for future work, especially regarding stakeholder involvement, intersectionality, interdisciplinarity, and languages other than English. We also offer an outlook from a queer studies perspective, highlighting understudied topics and gaps in the harms addressed in NLP papers. Beyond being a roadmap of what has been done, this survey is a call to action for work towards more just and inclusive NLP technologies.
翻译:自然语言处理(NLP)技术正在迅速重塑人类创造、处理和分析语言的方式。鉴于其在招聘、法律、医疗保健等影响人们生活的领域已有及潜在的应用,理解并减轻对边缘化群体的伤害至关重要。本综述考察了明确探讨LGBTQIA+社群与NLP技术关系的学术论文。我们系统性地回顾了发表于ACL Anth库的所有相关文献,旨在回答以下研究问题:(1)当前的研究趋势是什么?(2)在主题与方法上存在哪些缺口?(3)哪些领域可供未来工作探索?我们发现,尽管过去几年间关于酷儿NLP的论文数量有所增长,但大多数研究采取的是被动而非主动的路径,更多地是指出偏见而非缓解偏见,且侧重于现有系统的缺陷而非创建新的解决方案。本综述揭示了未来工作的诸多机遇,特别是在利益相关者参与、交叉性、跨学科性以及英语以外的语言方面。我们还从酷儿研究的视角提供了展望,强调了NLP论文中尚未充分研究的议题及所涉伤害的认知缺口。本综述不仅是对已有工作的路线图,更是一份行动呼吁,旨在推动构建更公正、更具包容性的NLP技术。