The HCI community has called for renewed attention to labor issues and the political economy of computing. Yet much work remains in engaging with labor theory to better understand modern work and workers. This article traces the development of Labor Process Theory (LPT) -- from Karl Marx and Harry Braverman to Michael Burawoy and beyond -- and introduces it as an essential yet underutilized resource for structural analysis of work under capitalism and the design of computing systems. We examine HCI literature on labor, investigating focal themes and conceptual, empirical, and design approaches. Drawing from LPT, we offer directions for HCI research and practice: distinguish labor from work, link work practice to value production, study up the management, analyze consent and legitimacy, move beyond the point of production, design alternative institutions, and unnaturalize bourgeois designs. These directions can deepen analyses of tech-mediated workplace regimes, inform critical and normative designs, and strengthen the field's connection to broader political economic critique.
翻译:人机交互学界已呼吁重新关注劳动议题与计算的政治经济学。然而,在运用劳动理论以深入理解现代工作与劳动者方面,仍有大量工作亟待开展。本文追溯了劳动过程理论的发展脉络——从卡尔·马克思与哈里·布雷弗曼到迈克尔·布若威及其后的演进——并将其作为对资本主义下劳动进行结构性分析及计算系统设计的重要却未充分利用的理论资源加以引介。我们梳理了人机交互领域关于劳动的文献,考察其核心主题及概念、实证与设计方法。基于劳动过程理论,我们为人机交互研究与实践提出以下方向:区分劳动与工作、将工作实践与价值生产相联结、向上研究管理层、分析同意与合法性机制、超越生产节点、设计替代性制度、解构资产阶级设计的自然化。这些方向可深化对技术中介工作体制的分析,为批判性与规范性设计提供依据,并强化本领域与更广泛政治经济批判的联结。